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 Post subject: IE 11
 Post Posted: Wed Aug 23, 2017 9:37 am 
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In the last few weeks,I've been having trouble getting to my Xfinity home page using IE 11.
The page doesn't open all the way. FF opens it completely.
If I go to Internet Options- Security and uncheck Enable Protected Mode the page opens fine.
Any ideas? No problem with IE11 on my Win 7 machine

Win 10 up to date

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 Post subject: Re: IE 11
 Post Posted: Wed Aug 23, 2017 11:22 am 
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Is it just that page chas or are others effected ?

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 Post subject: Re: IE 11
 Post Posted: Wed Aug 23, 2017 11:30 am 
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Hi Joan Just that one.

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 Post subject: Re: IE 11
 Post Posted: Wed Aug 23, 2017 1:42 pm 
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Location: The state of confusion; I just use Wyoming for mail.
It MAY be caused by a faulty security certificate but I would think that would bring up a certificate specific alert. I only mention it due to the number of sites with this issue including Spectrum and Newegg for just two.

Just for grins try turning on compatability for the site.

For the record I don't seem to have an issue with Xfinity.com but DO get a notice stating 'Only secure secure content is displayed...'.

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 Post subject: Re: IE 11
 Post Posted: Wed Aug 23, 2017 2:08 pm 
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[quote="jaylach"

Just for grins try turning on compatibility for the site.

Tried it
Pop up from Xfinity says Browser not supported.If using compatibility mode.
Take it out

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 Post subject: Re: IE 11
 Post Posted: Thu Aug 24, 2017 8:02 am 
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Hi Chas, I have no idea about your problem just thought the question would be one the experts would want to know, you see you've got Jay helping you now. :-)

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 Post subject: Re: IE 11
 Post Posted: Thu Aug 24, 2017 2:29 pm 
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Location: The state of confusion; I just use Wyoming for mail.
Don't know that I'm going to be much of a help. I was hopeing that Steve would chime in.

Have you trtied Edge? I'm not sure but THINK that both IE and Edge use the same 'Internet Options'. If Edge also fails it MAY poing to a setting other than protected mode.

Personally I would not chase things around. I'd just do a reset of IE11 under advanced settings.

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 Post subject: Re: IE 11
 Post Posted: Thu Aug 24, 2017 2:34 pm 
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Thanks Jay
I'm not going to stress about it. I'll just use FF for now.

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 Post subject: Re: IE 11
 Post Posted: Thu Aug 24, 2017 2:44 pm 
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Location: The state of confusion; I just use Wyoming for mail.
If you decide to do an IE reset it isn't really all that painful. About all that I've lost doing it are auto log-ins. Just do not select to remove 'Personal settings'.

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 Post subject: Re: IE 11
 Post Posted: Thu Aug 24, 2017 3:01 pm 
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I've done the reset before. Thanks

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 Post subject: Re: IE 11
 Post Posted: Thu Aug 24, 2017 3:28 pm 
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Location: The state of confusion; I just use Wyoming for mail.
OK, just thought that it might help. I tried about everything to get NFL Gamepass to load properly in IE11 and nothing worked except a reset. Just seemed like a similar case as Gamepass would load fine in FF.

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 Post subject: Re: IE 11
 Post Posted: Thu Aug 24, 2017 3:40 pm 
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I was told to delete IE history.Went Internet Options and deleted history from there. To my surprise it worked. I figured that CCleaner would take care of that Wow

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 Post subject: Re: IE 11
 Post Posted: Thu Aug 24, 2017 4:16 pm 
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Location: The state of confusion; I just use Wyoming for mail.
I can see history working. Actually I should have suggested that. I don't really work on sites much anymore but it is amazing the number of times I'd make a change to a site but could not see unless I deleted history and did a refresh.

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 Post subject: Re: IE 11
 Post Posted: Thu Aug 24, 2017 4:20 pm 
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Yeah I'll have to remember that

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 Post subject: Re: IE 11
 Post Posted: Thu Aug 24, 2017 4:36 pm 
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Location: The state of confusion; I just use Wyoming for mail.
Another option that seems to be working for me is to set IE to delete temp Internet files when the browser is closed. With today's connection speeds there is really no need for a bunch of temp files being kept.

Here is what I have set to delete.
Attachment:
delete temps.JPG
delete temps.JPG [ 63.66 KiB | Viewed 20747 times ]

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 Post subject: Re: IE 11
 Post Posted: Thu Aug 24, 2017 5:42 pm 
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That's what mine looks like now. Thanks Jay

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 Post subject: Re: IE 11
 Post Posted: Thu Aug 24, 2017 5:49 pm 
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Location: The state of confusion; I just use Wyoming for mail.
YW. :) Do you mean that it already looked like my example or you changed things to duplicate?

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 Post subject: Re: IE 11
 Post Posted: Thu Aug 24, 2017 5:52 pm 
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I had everything but history

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 Post subject: Re: IE 11
 Post Posted: Thu Aug 24, 2017 6:02 pm 
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Location: The state of confusion; I just use Wyoming for mail.
OK, I hope that the addition of history helps. I have had no issue with NFL Gamepass since I added history to be deleted about a year ago.

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 Post subject: Re: IE 11
 Post Posted: Thu Aug 24, 2017 7:13 pm 
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:tup3:

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 Post subject: Re: IE 11
 Post Posted: Sat Aug 26, 2017 9:16 am 
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Jay & chasbox - When you delete history, does that include everything you have checked, i.e., history, cookies, temp internet files, favorites website data, etc.? Or just the history (list of all websites you have visited)? Thanks.....

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 Post subject: Re: IE 11
 Post Posted: Sat Aug 26, 2017 9:25 am 
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bbarry wrote:
Jay & chasbox - When you delete history, does that include everything you have checked, i.e., history, cookies, temp internet files, favorites website data, etc.?


Yes
Check this out
https://support.microsoft.com/en-us/hel ... ng-history

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 Post subject: Re: IE 11
 Post Posted: Sat Aug 26, 2017 9:41 am 
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chasbox wrote:
bbarry wrote:
Jay & chasbox - When you delete history, does that include everything you have checked, i.e., history, cookies, temp internet files, favorites website data, etc.?


Yes
Check this out
https://support.microsoft.com/en-us/hel ... ng-history

Thanks. I kinda knew that, but I was never clear on just what should be deleted. Occasionally I will be trying to install a program and it will say to first clear my browsing history. And I never know exactly what I should delete.

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