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Office 365 renewal
https://computerhaven.com/forum/viewtopic.php?f=22&t=2644
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Author:  katy98 [ Sun Mar 21, 2021 11:43 am ]
Post subject:  Office 365 renewal

Hi All, its been a while but today I noticed my credit card was charged for another yr of Office 365. I wasn't aware this would automatically renewed at the store I purchased the card.

How would I go about cancelling this new year; I wasn't going to renew so now I feel stuck! (I couldn't find previous posts through the Search option).

Can someone help me?? TIA katy

Author:  sboots [ Sun Mar 21, 2021 11:51 am ]
Post subject:  Re: Office 365 renewal

Log in at account.microsoft.com with the account Office365 is registered to. At the top of the page, go to subscriptions and services. Under Office365, click on manage. Then either select cancel or on the next line, where it tells you it is a 12 month recurring charge, click change to not let it bill you next year.
Note that if you cancel Office365 it will no longer work on your PC other than to view files and some other minor tasks. You would need to replace it with another product to handle the office files or a stand-alone license version of Office.

Author:  jaylach [ Sun Mar 21, 2021 1:53 pm ]
Post subject:  Re: Office 365 renewal

Libre Office is the best MS Office alternative of which I'm aware and is free.

MS Office On-line is also free.
https://www.microsoft.com/en-us/microsoft-365/free-office-online-for-the-web

Steve, I really don't know; can you get a refund on the unused portion of a subscription if you cancel?

Author:  jaylach [ Sun Mar 21, 2021 5:11 pm ]
Post subject:  Re: Office 365 renewal

jaylach wrote:
Steve, I really don't know; can you get a refund on the unused portion of a subscription if you cancel?

Decided to search and answer my own question. The simple answer is yes, you can get a refund but there are a couple of conditions. As to the yearly subscription you must cancel and request a refund within thirty days of the subscription payment date.
https://www.makeuseof.com/tag/cancel-office-365-refund/

Author:  sboots [ Sun Mar 21, 2021 8:44 pm ]
Post subject:  Re: Office 365 renewal

Thanks for researching the refund bit, Jay. I thought that a refund would be possible, but I didn't check this morning.

Author:  katy98 [ Mon Mar 22, 2021 9:41 am ]
Post subject:  Re: Office 365 renewal

Thanks SB & Jay!!

I didn't even know there was this menu on this account.microsoft.com site. I will check this out. I have had a little time to think about this since I got the notice from BBuy telling me I was being charged on the credit card I used to buy the subscription. I thought I'd get a notice of renewal; but I can see why auto renewal with this program makes more sense because of how important the info is to the user.

So far, if I can get Excel 365 to work the way 2007 did and the cloud saving issue, it'll be worth staying with this 2021 renewal. But I 'will' make those adjustments in the menu first so it'll be 'my' job to do the renewal next time.

I will be back to Computer Haven to work on issues with Office 365. And also, its good to know a partial refund IS possible if someone wants to cancel midyear.

Have a great week and thank you all for being here!!!! katy

Author:  jaylach [ Mon Mar 22, 2021 12:01 pm ]
Post subject:  Re: Office 365 renewal

I'd be interested to hear of your Excel problem in another thread.

Keep in mind that what I found on the refund says that the request must be within 30 days of purchase. It didn't read as though midyear would work.

Author:  katy98 [ Mon Mar 22, 2021 6:22 pm ]
Post subject:  Re: Office 365 renewal

Absolutely I'd start a new thread not about the renewal but the issue with Office 365 that I'd like to fix. It could very well be that I'm not using the right formula when setting up 'number' to achieve what I want. I am hoping by running this by you all I might be able to fix what I could not fix last yr. I would just keep the 2021 renewal of Office 365 as of today. I'd rather make this work than anything else but either way, I wouldn't need a refund for this 2021 year.

Thanks for hanging in there!!

Author:  jaylach [ Mon Mar 22, 2021 6:34 pm ]
Post subject:  Re: Office 365 renewal

katy98 wrote:
Absolutely I'd start a new thread not about the renewal but the issue with Office 365 that I'd like to fix. It could very well be that I'm not using the right formula when setting up 'number' to achieve what I want. I am hoping by running this by you all I might be able to fix what I could not fix last yr. I would just keep the 2021 renewal of Office 365 as of today. I'd rather make this work than anything else but either way, I wouldn't need a refund for this 2021 year.

Thanks for hanging in there!!

I won't be so forward as to say that I can solve your Excel issue but look forward to seeing. I do OK with Excel including such as a media menu and payroll, including a tier based commission, sheets. When you start the thread on this please include the details of your issue and also an attachment of your current sheet in .zip format if not private stuff. It just makes things a lot easier if we can see the actual sheet instead of just guessing. ;)

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