| Author |
Message |
|
bbarry
|
 Posted: Sun Aug 02, 2015 3:21 pm |
|
 |
| welcoming committee |
 |
Joined: Fri Nov 30, 2012 12:47 am
Posts: 2406
Location: North Central Arkansas
|
|
I use IE10 on my Win7 computer. In the past few weeks I have had trouble logging on to various websites......today it was ATT and BestBuy. I soon get an error message at the bottom of the screen that says, for example, "ATT not responding due to long-running script". I usually have to close out that tab and start again.
I don't understand whether it's a script on their website or on my computer. If it is being caused by something on my computer, is there anything I can do to increase the wait time? Or whatever it takes to avoid this error message?
Thanks in advance......
|
|
  |
|
 |
|
jaylach
|
Posted: Sun Aug 02, 2015 7:03 pm |
|
|
| Resident Geekazoid Administrator |
 |
Joined: Wed Mar 21, 2012 5:09 am
Posts: 9455
Location: The state of confusion; I just use Wyoming for mail.
|
|
It would usually be a script on the site but try a different browser to see what happens.
|
|
| |
|
|
|
bbarry
|
Posted: Mon Aug 03, 2015 8:32 am |
|
|
| welcoming committee |
|
Joined: Fri Nov 30, 2012 12:47 am
Posts: 2406
Location: North Central Arkansas
|
jaylach wrote: It would usually be a script on the site but try a different browser to see what happens. It doesn't seem to happen with Chrome. But if it is a script at the site(s), why did it just suddenly start happening at sites I have visited many times in the past? Do you think my antivirus program (BitDefender) could me causing the problem.......I am finding it to be one weird, intrusive program?
|
|
| |
|
|
|
MacDuffie
|
Posted: Mon Aug 03, 2015 10:03 am |
|
|
| Fearless Leader |
 |
Joined: Wed Mar 21, 2012 5:42 am
Posts: 2819
|
|
Yes, it could definitely be your AV program!
_________________
Patty MacDuffie
Computer Haven Administrator
Live Long and Prosper
Mr. Spock
|
|
| |
|
|
|
bbarry
|
Posted: Mon Aug 03, 2015 10:13 am |
|
|
| welcoming committee |
|
Joined: Fri Nov 30, 2012 12:47 am
Posts: 2406
Location: North Central Arkansas
|
MacDuffie wrote: Yes, it could definitely be your AV program! Thank you, Patty. As my Fearless Leader, could/would you recommend a better AV program to use? Although it's not an AV program, last year you recommended the use of SyncToy, which I am still using and liking to this day.
|
|
| |
|
|
|
jaylach
|
Posted: Mon Aug 03, 2015 8:03 pm |
|
|
| Resident Geekazoid Administrator |
|
Joined: Wed Mar 21, 2012 5:09 am
Posts: 9455
Location: The state of confusion; I just use Wyoming for mail.
|
|
Sigh, some will argue this but I would recommend Microsoft's Security Essentials for Anti Virus with a backup of MBAM free for periodic scans.
|
|
| |
|
|
|
sboots
|
Posted: Mon Aug 03, 2015 8:11 pm |
|
|
| Site Admin |
 |
Joined: Tue Apr 10, 2012 9:48 pm
Posts: 2954
Location: New Jersey
|
|
What is your antivirus program?
-steve
_________________ stephen boots Microsoft MVP 2004 - 2020 "Life's always an adventure with computers!"
|
|
| |
|
|
|
jaylach
|
Posted: Mon Aug 03, 2015 8:13 pm |
|
|
| Resident Geekazoid Administrator |
|
Joined: Wed Mar 21, 2012 5:09 am
Posts: 9455
Location: The state of confusion; I just use Wyoming for mail.
|
|
He is using Bit Defender.
|
|
| |
|
|
|
MacDuffie
|
Posted: Mon Aug 03, 2015 10:43 pm |
|
|
| Fearless Leader |
|
Joined: Wed Mar 21, 2012 5:42 am
Posts: 2819
|
bbarry wrote: MacDuffie wrote: Yes, it could definitely be your AV program! Thank you, Patty. As my Fearless Leader, could/would you recommend a better AV program to use? Although it's not an AV program, last year you recommended the use of SyncToy, which I am still using and liking to this day. I'm in total agreement with Jay. I use the built in Windows Defender (Microsoft Security Essentials in Windows 7, same thing), plus Malwarebytes. Just as a note, I try to use Microsoft programs whenever I can. I have far fewer computer problems that way. I use their AV, their Office Suite, their Photo programs, Money, their browser, OneDrive, and still use SyncToy too!
_________________
Patty MacDuffie
Computer Haven Administrator
Live Long and Prosper
Mr. Spock
|
|
| |
|
|
|
bbarry
|
Posted: Tue Aug 04, 2015 5:58 pm |
|
|
| welcoming committee |
|
Joined: Fri Nov 30, 2012 12:47 am
Posts: 2406
Location: North Central Arkansas
|
|
Thanks Patty & Jay. I'm pretty much a Microsoft fan, although I do stray occasionally, e.g., I use Quicken and BitDefender, but about everything else is Microsoft.
So I am going to try Essentials......
|
|
| |
|
|
|
jaylach
|
Posted: Tue Aug 04, 2015 6:54 pm |
|
|
| Resident Geekazoid Administrator |
|
Joined: Wed Mar 21, 2012 5:09 am
Posts: 9455
Location: The state of confusion; I just use Wyoming for mail.
|
|
Just make sure that you remove Bit Defender before installing Security Essentials. This may be a bit paranoid but if I am changing AV I download the new with the old still active. I then create a new system image. Then I disconnect from the Internet, remove the old, reboot, install the new. Now I re-connect to the internet and update the new. Make sure that you keep your credentials for Bit Defender in case you want to go back although, from a previous post, it sounds as though you do not like.
It is also possible that you need to do a reset of IE. It has been a while since I've used IE10 but I think that it does have the reset option. While I consider it a minor thing many consider resetting IE to be a major pain. You will lose all your auto completes, cookies, etc.. For instance on your first visit back here you would have to log in even if you have been using auto log on previously.
I don't know if I'd consider myself a Microsoft fan or not. I like the OS, my two all time favorites being Win 2000 and Win 7, but I also run a fair amount of third party software.
|
|
| |
|
|
|
bbarry
|
Posted: Tue Aug 18, 2015 9:33 pm |
|
|
| welcoming committee |
|
Joined: Fri Nov 30, 2012 12:47 am
Posts: 2406
Location: North Central Arkansas
|
|
Just to close my thread out. I did uninstall BitDefender and I then installed MSE. I was already running the free version of MBAM. Maybe it is psychological, but I do believe that my computer is running faster and smoother (no more script problems). Thanks to all for the advice...........
|
|
| |
|
|
|
MacDuffie
|
Posted: Tue Aug 18, 2015 11:39 pm |
|
|
| Fearless Leader |
|
Joined: Wed Mar 21, 2012 5:42 am
Posts: 2819
|
That's great, and thanks for letting us know! 
_________________
Patty MacDuffie
Computer Haven Administrator
Live Long and Prosper
Mr. Spock
|
|
| |
|
|
|
