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 Post Posted: Thu Jun 25, 2020 9:34 am 
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On an older computer I am running Win 7 and Win 10 in dual mode. My mouse (Logitech M310) works fine in the Win 10 mode but not in the Win 7 mode. I have shut the computer down, rebooted several times and changed the battery, but the mouse still doesn't work in the Win 7 mode.

Any thoughts or ideas as to the problem and solution? Thanks in advance....

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 Post Posted: Thu Jun 25, 2020 12:01 pm 
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Well, since it works in 10 it would seem that it isn't the mouse.

Had you made any changes to 7? You might try a a different mouse to see if it works. If it does I'd probably try a system restore.

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 Post Posted: Thu Jun 25, 2020 2:10 pm 
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Jay, the mouse is now working. This particular computer has nine USB 2.0 ports, and I've had problems with a couple of these. So I moved my mouse dongle to a different port and the mouse now works. Thanks for your response.

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 Post Posted: Thu Jun 25, 2020 2:53 pm 
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bbarry wrote:
Jay, the mouse is now working. This particular computer has nine USB 2.0 ports, and I've had problems with a couple of these. So I moved my mouse dongle to a different port and the mouse now works. Thanks for your response.

I find that quiet odd but am happy its working. :) The reason that I find it odd is that it worked in 10 but not 7 initially and it was the same USB port. Makes me wonder if you may not have a bad USB driver in the 7 install. :dunno:

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 Post Posted: Thu Jun 25, 2020 9:20 pm 
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Jay, I guess I'm not very good at updating my drivers. When I go to Device Manager and check on the driver for any device, Microsoft usually comes back and tells me that the best driver is already installed.

And in this case, how would I go about updating the Win 7 driver for a particular USB port? Or for any USB port?

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 Post Posted: Thu Jun 25, 2020 10:37 pm 
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bbarry wrote:
Jay, I guess I'm not very good at updating my drivers. When I go to Device Manager and check on the driver for any device, Microsoft usually comes back and tells me that the best driver is already installed.

And in this case, how would I go about updating the Win 7 driver for a particular USB port? Or for any USB port?

The first step would be tedious. You would use Device Manager to remove USB controllers one at a time and re-booting to all Windows to reinstall.

To be honest, as it is now working, you are probably best off just letting it go. ;)

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