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bbarry
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Posted: Thu Mar 01, 2018 11:13 am |
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welcoming committee |
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Joined: Fri Nov 30, 2012 12:47 am Posts: 2397 Location: North Central Arkansas
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I use an external 2TB Transcend drive for backup of my Win 7 computer. The drive has two partitions - one for automated backups using Acronis 2017 and one for manual backups using Win 7 Backup/Restore. Last night the Acronis backup failed because it couldn't find the hard drive. Manual backup failed today for the same reason - couldn't find the hard drive.
When I go to Device Manager, it says the drive is working properly and that the driver is up to date. If I use Computer Management to explore this drive, I find that it is now 'unallocated'.
Needless to say, all my backup data on this drive is gone. I don't know whether to toss the drive or try to salvage it by again setting up partitions. I've never had this happen to me before with a drive...for it to suddenly go unallocated.
What else can I do to check the validity of this drive? Any suggestions would be appreciated.
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jaylach
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Posted: Thu Mar 01, 2018 12:29 pm |
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Resident Geekazoid Administrator |
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Joined: Wed Mar 21, 2012 5:09 am Posts: 9432 Location: The state of confusion; I just use Wyoming for mail.
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You could try re-partitioning but I don't know that I'd trust the drive. Go to the maker of the drive and see if there are diagnostic utilities.
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sboots
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Posted: Thu Mar 01, 2018 9:46 pm |
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Site Admin |
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Joined: Tue Apr 10, 2012 9:48 pm Posts: 2939 Location: New Jersey
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Did you run any utilities on the drive such as Scandisk?
_________________ stephen boots Microsoft MVP 2004 - 2020 "Life's always an adventure with computers!"
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bbarry
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Posted: Thu Mar 01, 2018 9:57 pm |
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welcoming committee |
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Joined: Fri Nov 30, 2012 12:47 am Posts: 2397 Location: North Central Arkansas
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I didn't run any utilities on the external drive. I had been using the drive as a backup device for many months, and then all of a sudden I see the 'unallocated'. But I went ahead and repartitioned the drive and then used Acronis to perform a backup. The drive seems to be working just fine now.
But like Jay said, I'm not sure I totally trust the drive.....time will tell. But I also do backups to another drive.
Thanks Jay & Steve.
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Peter2150
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Posted: Fri Mar 02, 2018 12:46 pm |
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welcoming committee |
Joined: Sun Apr 15, 2012 5:52 pm Posts: 970
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I would be inclined to suspect Acronis. Ironically owning 2016 2017 and 2018 of Acronis I took 8 off as it was a maker of BSOD's I just put 6 back on, and it's stable, but don't know if I am going to keep it. They just put too much garbage in that just isn't necessary and just is looking for trouble. After 6 it went down hill
Edit. I just noticed that with 6 they are using vulnerable processes. They had made it worse with 8. I am ripping it off all my systems and it's bye bye acronis
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