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 Post Posted: Thu May 05, 2022 4:40 pm 
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I can send a PDF file in Google Chrome but not Firefox. Can anyone help?


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 Post Posted: Thu May 05, 2022 5:25 pm 
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Location: The state of confusion; I just use Wyoming for mail.
I don't use web mail through a browser as I use an email client. From what I've found it MAY be that you need a PDF extension for Firefox but that should come with the Firefox install. This is possible but not likely.

If your email goes through gmail.com it is more likely that Google only allows attachments through Chrome.

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 Post Posted: Thu May 05, 2022 5:47 pm 
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There are 411 PDF extensions.


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 Post Posted: Thu May 05, 2022 5:58 pm 
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vic479h wrote:
There are 411 PDF extensions.

That is a bit surprising. I would look for free with good reviews. Keep in mind that I really don't know if an extension is the issue.

It is also possible that another extension is messing things up. At this point I'd disable all extension and see if the PDF attachment then works.

You could also switch to an email client which some advantages over web mail. If you have Microsoft Office you could use Outlook. If no Office you could use eM Client, it is free for up to 2 email address if I remember correctly. This is what I use.
https://www.emclient.com/download?utm_campaign=CJ&CJEVENT=eb099755ccbd11ec82ef3e010a1c0e0c
The main advantage of an email client is that emails that you save are kept on your local system and not in a cloud where it can be hacked.

Since I don't use web mail that is about the best that I can offer. Let's see if anyone else has any ideas. Is your email account through Gmail or another?

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 Post Posted: Thu May 05, 2022 6:32 pm 
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hotmail.com


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 Post Posted: Thu May 05, 2022 6:54 pm 
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vic479h wrote:
hotmail.com

Hmmm, I just tried a test email through the web version of Hotmail and it allowed me to select a PDF but it had the slashed red circle attached to the file which I would think means that it would not send the thing. BTW, I tried this with Firefox as that is my default browser anyway.

Mayhaps Steve will have an idea... :dunno:

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 Post Posted: Thu May 05, 2022 7:30 pm 
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Unfortunately, I don't see why it isn't working. I just sent test messages with a PDF attachment from my @msn account in Edge and Firefox with no problem. I received both messages in my other email account.
Can you send other attachments without issue?
Is it a problem for just that PDF or all PDF files?

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 Post Posted: Thu May 05, 2022 7:41 pm 
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Hey Steve, I DID find that a PDF with improperly setup mime types can cause issues. Good call on asking if a specific PDF or all! :)

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 Post Posted: Thu May 05, 2022 9:20 pm 
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 Post Posted: Fri May 06, 2022 12:19 am 
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Hey Steve, I once again did a dangerous thing and had a thought. :mrgreen: While I doubt could this possibly be an ISP problem?

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 Post Posted: Fri May 06, 2022 10:20 am 
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jaylach wrote:
Hey Steve, I once again did a dangerous thing and had a thought. :mrgreen: While I doubt could this possibly be an ISP problem?


No, since the mail is going through a Hotmail account (@hotmail, @msn, or @outlook), the mail is just a web transaction.

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