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 Post Posted: Tue Nov 15, 2016 12:31 am 
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welcoming committee

Joined: Thu Apr 26, 2012 5:22 pm
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ergO 4000 i caNNOT use aLL Keys suddeNLy. caNNOT deLete, gO bacK, advaNce tO NeXt LiNe. have NO restOre POINTS. IN bacKuP yes , NOT IN c drive. reiNstaLLed restarted uNiNstaLLed aNd restarted. NO LucK AND NO ID EAS. thaNK yOu iF i OverLay Fridays iMage with with tOdays FiLe chaNges , it is the ONy thiNg i caN thiNK OF dOiNg. thaNK yOu whO KNew it was turNed OFF by deFauLt creatiNg restOre POINt seeN dOzeNs tiMes. .


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 Post Posted: Tue Nov 15, 2016 1:12 am 
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Location: The state of confusion; I just use Wyoming for mail.
I would say that the most likely cause is that your keyboard is fried, replace it. If a laptop get a USB keyboard to try.

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 Post Posted: Tue Nov 15, 2016 7:59 am 
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nancy wrote:
ergO 4000 i caNNOT use aLL Keys suddeNLy. caNNOT deLete, gO bacK, advaNce tO NeXt LiNe. have NO restOre POINTS. IN bacKuP yes , NOT IN c drive. reiNstaLLed restarted uNiNstaLLed aNd restarted. NO LucK AND NO ID EAS. thaNK yOu iF i OverLay Fridays iMage with with tOdays FiLe chaNges , it is the ONy thiNg i caN thiNK OF dOiNg. thaNK yOu whO KNew it was turNed OFF by deFauLt creatiNg restOre POINt seeN dOzeNs tiMes. .


Laptop? Desktop?
Did you power off and back on?
Did you unplug the keyboard and plug it back in?
Did you try a different USB port?

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 Post Posted: Tue Nov 15, 2016 10:45 am 
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welcoming committee

Joined: Thu Apr 26, 2012 5:22 pm
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wired KeybOard tO LaPtOP. uNPLUggeD keyboard. tried diFFereNt usb POrts. turNed power off aLL Night. is it POSSibLe i switched power tO Laptop KeybOard which was off? i was cONtiuaLLy resetttiNg kb buttONs which i Never had tO dO befOre. Newish keyboard.


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 Post Posted: Tue Nov 15, 2016 10:51 am 
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welcoming committee

Joined: Thu Apr 26, 2012 5:22 pm
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clarify I had turned off numbered keypad on laptop itself, now numbers are working.


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 Post Posted: Tue Nov 15, 2016 3:07 pm 
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welcoming committee

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Good and bad.
3-year warranty - bought 11/17/15. MS is out of stock 6 - 7 wk delay. NewEgg, Amazon, Tiger, Staples, Office Depot, HP, eBay, CDW - everybody in the world has one. I said if I were Bill Gates, I would call Meg Whitman and ask her to ship one today & we'll catch you back ASAP. I can't walk to BestBuy w/their 15-day return.

If I have to type from laptop, my arms and back will be screaming shortly in rebellion.
MS Supervisor said he would try... The backup is one of my distributors extending the same courtesy today.
Back already yelling.


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